Most Recent PeopleCert CASM Exam Dumps

Microprocesses are small, independent activities within a broader process, focused on efficiency and adaptability. Let's evaluate the options:

A . Incorrect. While small, frequent releases are characteristic of Agile principles, this is not a specific characteristic of microprocesses. Microprocesses focus on modularity and adaptability rather than release strategies.

B . Correct. Outputs from microprocesses can feed into multiple practices, demonstrating their flexibility and reusability.

C . Correct. Each microprocess adds incremental value, aligning with Agile's iterative approach.

D . Correct. Microprocesses are often tailored to support specific processes or practices.

Agile Process Improvement: Microprocess design principles.

ITIL 4: Process modularity and adaptability.

Agile Process Improvement focuses on delivering value through iterative enhancements, aligning practices with Agile principles, and eliminating waste. While reviews are part of improvement, the act of conducting regular reviews is not an overarching goal.

A . Correct. Regular reviews are a practice, not a primary goal of Agile Process Improvement.

B . Incorrect. Eliminating waste is central to Agile Process Improvement, aligning with Lean principles.

C . Incorrect. Ensuring alignment across practices is vital for cohesive delivery.

D . Incorrect. Maintaining relevancy and value creation is a key Agile goal.

ITIL 4: Process improvement goals in Agile Service Management.

Agile Service Management integrates Agile principles into service management processes to ensure they are efficient, customer-centric, and adaptive. Let's analyze the options:

A . Incorrect. While Agile Service Management does improve service delivery and reliability, calling it solely a cultural movement is too narrow.

B . Incorrect. This describes Lean principles rather than Agile Service Management.

C . Incorrect. This describes DevOps rather than Agile Service Management.

D . Correct. Agile Service Management focuses on adapting service processes to align with Agile values, balancing flexibility with adequate control to ensure efficiency.

ITIL 4 Service Value System.

Agile Service Management Guide (Agile and ITIL integration).

The Practice Planning (or Sprint Planning in Scrum) event involves evaluating the team's velocity (historical delivery rate) and capacity (available resources) to determine what work can be committed to during the upcoming iteration.

A . Incorrect. The Sprint Review focuses on inspecting the increment and updating the backlog, not discussing velocity or capacity.

B . Incorrect. The Sprint Retrospective evaluates team performance but does not plan future work.

C . Correct. Velocity and capacity discussions occur during Practice/Sprint Planning to ensure realistic commitments.

D . Incorrect. The Process Startup (Daily Scrum equivalent) is a short status meeting and does not focus on capacity or velocity.

Scrum Guide 2020: Sprint Planning.

The Agile Service Manager serves the organization by fostering agility and improving the ability to respond to change effectively.

A . Correct. The Agile Service Manager's role includes driving organizational agility by aligning processes and practices with Agile principles.

B . Incorrect. While Agile values outcomes over artifacts, this is a broader principle, not the primary focus of the Agile Service Manager's service to the organization.

C . Incorrect. Ensuring customer focus is more specific to the team and Product Owner roles.

D . Incorrect. The Agile Service Manager serves both the team and the broader organization by aligning efforts with strategic goals.

ITIL 4: Agile Service Management as part of organizational agility.

SAFe Framework: Role of leaders in promoting enterprise agility.