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Most Recent PeopleCert ITIL-4-Specialist-High-velocity-IT Exam Questions & Answers


Prepare for the PeopleCert ITIL 4 Specialist: High-velocity IT Exam exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the PeopleCert ITIL-4-Specialist-High-velocity-IT exam and achieve success.

The questions for ITIL-4-Specialist-High-velocity-IT were last updated on Dec 24, 2024.
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Question No. 1

Which TWO are examples that can be handled as service requests?

1. A customer asks a service provider to design an app for staff to submit vacation requests.

2. A staff member asks for a new barcode scanner from an internal IT department.

3. A manager requires swift changes to user access rights for an employee.

4. A service provider establishes a channel for users to submit emergency changes.

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Correct Answer: D

Question No. 2

Which is a valid description of the priorities when using agile development methods?

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Correct Answer: A

Question No. 3

An IT department is working with the organization's marketing team to introduce a new set of analysis tools. Having read articles in the media about these tools, the marketing team has high hopes. Because the tools are being introduced using a phased implementation approach, the representatives of the two teams are struggling to agree on service level targets. How can the collaborate and promote visibility' guiding principle be applied to this situation?

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Correct Answer: A

Question No. 4

An organization has a culture that encourages people to hide their mistakes. This reduces

opportunities to learn and improve in many different areas.

Which practice would MOST help to improve this situation and how?

Relationship management, by developing and communicating values and principles

Which is an example of planning for value co-creation?

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Correct Answer: B

Question No. 5

Which statement about the onboarding of services is CORRECT?

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Correct Answer: B

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