Most Recent PMI-PBA Exam Questions & Answers

Requirements baseline is the approved version of the requirements document that serves as a reference point for further changes. Requirements can be changed after they are baselined through a defined process that involves submitting a change request, analyzing the impact of the change, obtaining approval from the stakeholders, updating the requirements document, and communicating the change to the project team and other affected parties. Requirements can be changed at any stage of the project life cycle as long as they follow the defined process.References: = PMI Professional in Business Analysis (PMI-PBA) Examination Content Outline (2019), page 10; Business Analysis for Practitioners: A Practice Guide (2015), page 40.

: The business case is a document that provides the justification for initiating a project or program. It describes the business problem or opportunity, the benefits and costs of the proposed solution, and the risks and assumptions involved. The business case also includes the intangible costs and benefits associated with the change, such as the disruption and short-term loss of productivity that the client anticipates. The business analyst can use the business case to communicate the value proposition of the project or program to the stakeholders and decision makers.References: PMI Guide to Business Analysis, Chapter 3, Section 3.2.1; PMI Professional in Business Analysis (PMI-PBA) Examination Content Outline, Domain II: Planning, Task 4.

A use case is a technique that describes how an actor interacts with a system to achieve a goal or perform a task. A use case consists of a main scenario and possible alternative scenarios that capture the normal, exceptional, and error flows of events. A use case can also include the acceptance criteria that specify the conditions that must be met for the use case to be successfully completed and accepted by the stakeholders. The test team can review the use cases to help identify the acceptance criteria for the solution, as they provide a comprehensive and realistic view of the expected behavior and outcomes of the system.The test team can also use the use cases to design and execute test cases that verify and validate the functional requirements and acceptance criteria of the solution.References: PMI Professional in Business Analysis (PMI-PBA) Examination Content Outline1, page 20; Business Analysis for Practitioners: A Practice Guide2, page 99.

Root cause analysis (RCA) is a technique that can be used to investigate the problem of increased call interval in a new call management system. Root cause analysis is a method of identifying and resolving the underlying causes of a problem or an issue, rather than treating the symptoms or the effects. Root cause analysis involves asking questions, collecting data, analyzing evidence, finding patterns, drawing conclusions, and recommending solutions. Root cause analysis can help to prevent recurrence of the problem, improve performance, reduce risks, and increase customer satisfaction. Interviews are a technique that can be used to elicit information from stakeholders, but they may not be sufficient to investigate the problem in depth and find its root causes. Observation is a technique that can be used to understand how stakeholders perform their work in their own environment, but it may not be able to explain why the problem occurs and what causes it.Process modeling is a technique that can be used to represent how activities are performed in a process, but it may not be able to identify and resolve the problem in the process.References: PMI Professional in Business Analysis (PMI-PBA) Examination Content Outline1, page 15; Business Analysis for Practitioners: A Practice Guide2, page 95.

Workshop sessions are a technique to elicit, analyze, and prioritize requirements by bringing together a group of stakeholders, such as subject matter experts, to collaborate and reach a consensus. Workshop sessions can be used to identify and prioritize the requirements for a newly approved project. The other techniques are not suitable for this purpose. Delphi technique is a technique to obtain expert opinions anonymously and iteratively until a consensus is reached. Brainstorming is a technique to generate a large number of ideas or solutions in a short time. Idea and mind mapping is a technique to visually organize ideas or information using diagrams or graphs.References: PMI-PBA Examination Content Outline, page 10; PMI-PBA Reference List, page 1, BABOK Guide v3, page 50.