Salesforce ARC-101 Exam Actual Questions

Northern Trail Outfitters is in the final stages of merging two Salesforce orgs but needs to keep the retiring org available for a short period of time for lead management as it is connected to multiple public web site forms. The sales department has requested that new leads are available in the new Salesforce instance within 30 minutes.

Which two approaches will require the least amount of development effort?

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A global financial company sells financial products and services that include the following:

1. Bank Accounts

2. Loans

3. Insurance

The company has a core banking system that is state of the art and is the master system to store

financial transactions, financial products and customer information. The core banking system

currently processes 10M financial transactions per day. The CTO for the company is considering

building a community port so that customers can review their bank account details, update their

information and review their account financial transactions.

What should an integration architect recommend as a solution to enable customer community

users to view their financial transactions?

A Use Salesforce Connect to display the financial transactions as an external object.

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Universal containers is planning to implement Salesforce as their CRM system. Currently

they have the following systems

1. Leads are managed in a Marketing System.

2. Sales people use Microsoft Outlook to enter contacts, emails and manage activities.

3. Inventory, Billing and Payments are managed in their ERP system. 4. The proposed CRM

system is expected to provide Sales and Support people the ability to have a single view of their

customers and manage their contacts, emails and activities in Salesforce CRM.

What should an Integration Consultant consider to support the proposed CRM system strategy?

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Universal Containers (UC) currently owns a middleware tool and they have developed an API-led integration architecture with three API tiers. The first tier interfaces directly with the systems of engagement, the second tier implements business logic and aggregates data, while the third tier interfaces directly with systems of record. Some of the systems of engagement will be a mobile application, a web application, and Salesforce.

UC has a business requirement to return data to the systems of engagement in different formats while also enforcing different security protocols.

What should an Integration Architect recommend to meet these requirements?

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A subscription-based media company's system landscape forces many subscribers to

maintain multiple accounts and to login more than once. An Identity and Access Management (IAM) system, which supports SAML and OpenId, was recently implemented to improve their subscriber experience through self-registration and Single Sign-On (SSO).

The IAM system must integrate with Salesforce to give new self-service customers instant access to Salesforce Community Cloud.

Which two requirements should the Salesforce Community Cloud support for self-registration and SSO?

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