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Pass your Salesforce B2C-Commerce-Architect Exam with accurate Questions & Answers
Salesforce Certified B2C Commerce Architect
Last Updated: Oct 2, 2024
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64 Questions and Answers for the Salesforce B2C-Commerce-Architect exam
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Salesforce Certified B2C Commerce Architect Syllabus
- Discovery and Customer Success: This exam section deals with how to facilitate a successful customer engagement (agenda, plan, gather requirements, document, and design; it also covers how to use the standard Salesforce product capabilities, and explains the reasoning and considerations to use a certain product.
- Functional Capabilities and Business Value: In a given set of conditions, the exam section deals with selecting the suitable B2C products and solutions approach to demonstrate a customer procedure that includes marketing, purchase and service, and loyalty.
- Architecture Design: In this exam, the topics discussed are using the retail solution architecture and integrations, illustrating how Salesforce products interact with each other and third-party systems to support consumer commerce journeys. It also includes how to evaluate business processes and suggest a customer experience solution that generates business value that meets expectations.
- Data Models and Management: In given conditions, the section of the exam covers Salesforce-supported standard object definitions for Commerce objects and show how major business entities relate between systems of record and systems of engagement. The section also covers how different business objectives and priorities are set and suggests an appropriate sequence for system integration, data exchanges, and process updates to satisfy known requirements, with recommendations. In addition, the topics discussed are the potential impact on overall program delivery and articulating the privacy management features across multiple clouds and when it is good to consider a custom solution instead of OOTB features.
- Integration: In a given environment, this section of the exam covers the appropriate design and approach for a multi-cloud integration, understanding the out-of-the-box features, system limitations, and when custom integration is required. It also covers use cases, recommends appropriate integration patterns based on data volume, latency, and system limitations. Moreover, the topics covered in this section include suggesting features that ensure security for both customers and internal business users.