Most Recent Salesforce Consumer-Goods-Cloud-Accredited-Professional Exam Questions & Answers

Prepare for the Salesforce Consumer Goods Cloud Accredited Professional Exam exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the Salesforce Consumer-Goods-Cloud-Accredited-Professional exam and achieve success.

The questions for Consumer-Goods-Cloud-Accredited-Professional were last updated on Jan 2, 2025.

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Question No. 1

Which User persona manages day-to-day Retail Execution processes such as creating visits, creating tasks, and assigning visits to Field Representatives?

ACategory Manager

BDivisional Manager

CSales Manager

DStore Manager

Show Answer

Correct Answer: C

A Sales Manager is the user persona that manages day-to-day Retail Execution processes such as creating visits, creating tasks, and assigning visits to Field Representatives. A Sales Manager is responsible for planning and overseeing the retail activities of a team of field reps, as well as analyzing and reporting on the performance and compliance of the retail stores in their territory. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 18.

Question No. 2

Which KPIs can be derived using Planogram detection?

AOut of Stock, Share of Shelf, SKU Facings

BOut of Stock, Share of Shelf, Brand Facings

COut of Stock,Shelf Size, SKU Facings

DOut of Stock, Shelf Size, Brand Facings

Show Answer

Correct Answer: A

Out of Stock, Share of Shelf, and SKU Facings are three KPIs that can be derived using Planogram detection. A Planogram is a visual representation of how products should be arranged on a shelf. Planogram detection is a feature that uses Einstein Vision to compare the actual shelf image with the expected planogram image and calculate metrics such as:

Out of Stock, which measures the percentage of products that are missing from the shelf.

Share of Shelf, which measures the percentage of space occupied by a product or brand on a shelf.

SKU Facings, which measures the number of times a product SKU is visible on a shelf. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.

Question No. 3

Field Reps would like to monitor the team messages throughout the day while completing tasks. Which solution provides the optimal user experience while using a tablet?

AExtend every Consumer Goods Cloud mobile page to add a link to navigate to Chatter

BExtend the visit List by leveraging the two column layout where one column is the visit list and the second is a messages

CCreate a quick action to create a note addressed to a team member

DDisplay a notification for every message that a team member sends while the Field Rep is on the app

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Correct Answer: B

https://help.salesforce.com/s/articleView?id=sf.cg_concept_admin_notification_tasks.htm&type=5

Question No. 4

Sales Reps in the field are reporting that no surveys are available when they try to complete a visit survey on their mobile devices. What are two explanations for this?

AThe Salesforce admin has not created and activated a Salesforce survey

BThe rep is missing the Create Surveys permission

CA custom Assessment Task definition has not been created

DA related survey invitation has not been generated

EThe Retail Execution Survey Lighting Flow has not been action

Show Answer

Correct Answer: A, D

Two explanations for why no surveys are available when field reps try to complete a visit survey on their mobile devices are:

The Salesforce admin has not created and activated a Salesforce survey. A Salesforce survey is a questionnaire that can be sent to customers or contacts to collect feedback. The admin needs to create and activate a survey before it can be used in an in-store survey task.

A related survey invitation has not been generated. A survey invitation is an object that represents an invitation to take a survey. A survey invitation needs to be generated and associated with the visit, the retail store, or the store primary contact before it can be displayed in an in-store survey task. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 27.

Question No. 5

Which permission set allows end-users to leverage the Einstein Visit Recommendation feature in Consumer Goods Cloud?

ATableau CRM Plus User

BRetail Execution Lightning Plus

CTableau CRM Plus Admin

DLightning Direct Store Delivery

EAction Plans

Show Answer

Correct Answer: B

The Retail Execution Lightning Plus permission set enables end-users to access

and leverage the Einstein Visit Recommendation feature in Consumer Goods Cloud, enhancing visit planning and optimization.

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