Salesforce Order-Management-Administrator Exam Actual Questions

Name: Salesforce Order Management Administrator Accredited Professional
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SKU: Order-Management-Administrator
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The questions for Order-Management-Administrator were last updated on Oct 3, 2024.

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Question No. 1

An Order contains products that will need to be shipped to multiple addresses. How does this affect fulfillment?

AMultiple Invoices will be created

BMultiple Order Delivery Group Summaries will be created

CMultiple Fulfillment Orders will be created

DMultiple Order Payment Summaries will be created

Show Answer

Correct Answer: C

When an order contains products that will need to be shipped to multiple addresses, multiple fulfillment orders will be created. A fulfillment order is a record that represents a part of an order that is fulfilled by a specific location and shipped to a specific address. A fulfillment order can have one or more fulfillment order lines, which are the products that are included in the fulfillment order. An order can have one or more fulfillment orders, depending on how many locations and addresses are involved in the order fulfillment. Reference:Order Management Objects,Order Fulfillment Flows

Question No. 2

A customer applied a 10% off discount when placing an order. What object is created when the discount is applied to the order?

AOrder Discount

BOrder Payment Summary

COrder Adjustment Group Summary

DCredit Memo

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Correct Answer: C

When a customer applies a discount when placing an order, an order adjustment group summary is created. An order adjustment group summary is a record that represents a modification to the order amount, such as a discount, a surcharge, or a tax. An order adjustment group summary can have one or more order adjustments, which are the individual modifications that are applied to the order or the order items. An order can have one or more order adjustment group summaries, depending on how many types of modifications are applied to the order. Reference:Order Management Objects, [Order Adjustments]

Question No. 3

At minimum, a custom attribute must be created on which objects for the values to automap in Order Management from B2C Commerce Cloud at the Order item level?

AOrder and Order Summary

BOrder Item and Order Item Summary

COrder, Order Summary, Order Item and Order Item Summary

DOrder, Order Summary, Change Order and Fulfillment Order

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Correct Answer: B

At minimum, a custom attribute must be created on the Order Item and Order Item Summary objects for the values to automap in Order Management from B2C Commerce Cloud at the order item level. A custom attribute is a field that stores additional information about an object that is not captured by the standard fields. A custom attribute can be created on any object in Order Management, but it must have the same API name and data type as the corresponding attribute in B2C Commerce Cloud. For example, if an order item has a custom attribute called Color in B2C Commerce Cloud, then an Order Item and an Order Item Summary must also have a custom attribute called Color in Order Management for the value to automap. Reference:Order Management Objects, [Custom Attributes]

Question No. 4

An admin wants to deploy certain pages in Order Management to approved mobile devices. Which two steps are the recommended approach for this?

ABuild a custom application on Heroku calling the APIs

BInstall the Salesforce mobile app from Apple Store or Google Play

CSave the pages with the options of both Desktop and Phone applied

DUse the mobile publisher to create an app

Show Answer

Correct Answer: B, C

Question No. 5

An administrator needs to ensure that the Orders coming from B2C Commerce honor some business rules which need to be the same in both B2C and Order Management. This validation must happen before the Order Summary object is created. What can the administrator suggest to the developer to implement this requirement?

AUse an AppExchange solution

BHandle this in the Commerce System originating the Orders.

CWrite an Apex class with the validation rules and expose it as an Invocable Action

DUse a Salesforce Labs solution

Show Answer

Correct Answer: B

The administrator can suggest to the developer to handle this requirement in the Commerce System originating the Orders. This way, the validation rules can be applied before the orders are sent to Order Management via the B2C Commerce Integration. The B2C Commerce Integration imports order data into Order Management and creates Order Summary records based on the order data. The validation must happen before the Order Summary object is created, so it cannot be done in Order Management using Apex or other tools. Reference:B2C Commerce Integration,Order Management Lifecycle

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