Most Recent Salesforce Process-Automation Exam Questions & Answers

To ensure a Chatter post is made when a support case is open for more than 7 days, a Scheduled Process Builder can be used. This feature allows administrators to configure processes that execute at a specified time, such as 7 days after a case is opened, and can include actions like posting to Chatter. This method provides an automated way to alert the Regional team without custom code. Reference: Salesforce Help - Schedule-Triggered Flows

In Salesforce Setup, three Process Automation Settings that can be found are: A) Let Administrators resume flows with pending actions, C) Let users pause flows, and D) Let users resume shared flow interviews. These settings provide flexibility in how flows are managed and interacted with, offering capabilities such as pausing, resuming, and sharing flow interviews among users and administrators. Reference: Salesforce Setup Documentation on Process Automation Settings.

A flow interview (C) is an instance of a flow that is running. Each time a flow is executed, a new flow interview is created. This interview represents the execution path taken by the flow, including the data entered and processed throughout the flow's execution. Understanding flow interviews is crucial for debugging and optimizing flows. Reference: Salesforce Help Documentation on Flow Concepts.

During the Lead Conversion process in Salesforce, an Account is created if an existing one with the same name isn't found. Additionally, Salesforce allows for the mapping of custom Lead fields to standard or custom fields on Account, Contact, or Opportunity objects, ensuring that important information from the Lead is preserved and transferred during conversion. Reference: Salesforce Help - Customize How Leads Get Converted

Inside a loop in a Salesforce flow, it's recommended to avoid executing actions such as creating or updating records directly. This can lead to hitting governor limits due to the potentially high number of operations being performed in a single transaction. Instead, it's better to collect the changes in a collection variable and perform bulk DML operations outside the loop. Reference: Salesforce Developer Blog - Best Practices for Designing Efficient Flows