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Salesforce Certified Sales Cloud Consultant Exam
Last Updated: Oct 2, 2024
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304 Questions and Answers for the Salesforce Sales-Cloud-Consultant exam
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Salesforce Certified Sales Cloud Consultant Exam Syllabus
- Describe the common marketing processes and key implementation considerations/ Explain how marketing capabilities support the sales process
- Explain the capabilities and use cases for Sales Cloud Einstein as it relates to the sales process/ determine appropriate sales deployment considerations
- Describe the use cases and best practices for using Chatter/ Explain the best practices for managing lead data quality
- Explain the use cases and considerations for data migration in Sales Cloud/ Determine how to facilitate a successful consulting engagement
- Design an end-to-end sales process from Lead to Opportunity to Quote to Close to Order/ Describe common sales processes and key implementation considerations
- Determine how to support different sales process scenarios for an Opportunity/ Measure the success of a Sales Cloud implementation project
- Identify an appropriate approach when designing the lead conversion process/ explain the use cases and implications for implementing person accounts
- Determine the relationships between sales stages, forecast, and pipeline/ Explain the factors that influence sales metrics, KPIs, and business challenges
- Determine when it is appropriate to include custom application development or third-party applications/ Describe the implementation considerations when designing a sales process
- Identify use cases and considerations for using email and productivity tools/ Explain the impact of having an account hierarchy