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Salesforce Certified AI Specialist
Last Updated: Oct 5, 2024
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92 Questions and Answers for the Salesforce Salesforce-AI-Specialist exam
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Salesforce Certified AI Specialist Syllabus
- Einstein Trust Layer: This section evaluates the skills of Salesforce administrators responsible for implementing security protocols and safeguarding data privacy. It emphasizes the security, privacy, and foundational features of the Einstein Trust Layer.
- Generative AI in CRM Applications: This part of the exam assesses Salesforce professionals’ knowledge of generative AI within CRM systems. It covers the use of generative AI features in Einstein for Sales and Einstein for Service.
- Prompt Builder: This section evaluates the expertise of Salesforce consultants and administrators working with Salesforce's AI tools. It focuses on the Prompt Builder feature, requiring candidates to understand its usage based on business needs.
- Einstein Copilot: This section assesses Salesforce consultants' skills in using Einstein Copilot in CRM workflows. It includes identifying when Einstein Copilot is appropriate based on business requirements, understanding how the large language model (LLM) performs copilot actions, and creating both standard and custom copilot actions.
- Model Builder: This portion of the exam focuses on Salesforce developers' expertise in working with AI models within Salesforce environments. Candidates will need to demonstrate knowledge of when to use the Model Builder and how to configure standard, custom, or Bring Your Own Large Language Model (BYOLLM) generative models to meet business needs.