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Salesforce Salesforce-Maps-Professional Exam Actual Questions

The questions for Salesforce-Maps-Professional were last updated on Oct 3, 2024.
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Question No. 1

Alpine Energy realigns its sales territories quarterly and saves a copy of the final

alignment published during each planning cycle. At the start of the next quarter,

planners for the company want to avoid redrawing the existing territory boundaries

every time they create a new data set and alignment. Which Territory Planning feature could Alpine Energy use to accomplish this?

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Correct Answer: A

To avoid redrawing the existing territory boundaries every time they create a new data set and alignment, Alpine Energy can use the Import from Alignment feature in Territory Planning. This feature allows the customer to import an existing territory model and boundary assignments from another alignment that uses the same territory boundaries as the new data set. This way, the customer can save time and effort by reusing their previous territory design and making adjustments as needed. To use this feature, the customer can follow these steps:

Click the Territory Planning tab to launch the app and display the Browser window.

Hover over an active data set and click the + symbol to add a new alignment.

Enter a Name and Description (optional) for the alignment and click Next.

In the Create Alignment window, select Import Model | Import from Alignment | Next.

Select an existing alignment from which to import the model and boundary assignments.

Click Import.


: Create an Alignment in Salesforce Maps Territory Planning | Salesforce Help

: Import a Territory Model from Another Alignment | Salesforce Help

Question No. 2

An organization requires sales reps utilize Salesforce Maps "Check in" and "Check out". A lot of sales reps have open tasks, they often forget to check out of a task when leaving an appointment. What steps can an admin take to ensure users do not forget to check out of a task using out of the box functionality?

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Correct Answer: D

Salesforce Maps allows users to check in and check out of tasks, events, and other records from the map interface. This feature helps users track their activities and log their visits. However, some users may forget to check out of a task when they leave an appointment, which can cause inaccurate data and reports. To prevent this, an admin can enable the ''Auto Check Out'' feature for the corresponding Base Object under Installed Package | Configure | Base Objects. This feature automatically checks out a user from a record when they move away from the location by a certain distance. The admin can specify the distance threshold and the time interval for the auto check out feature. This way, the users do not have to manually check out of a task, and the data is updated automatically.Reference:Salesforce Maps User Guide,Salesforce Maps Check In and Check Out,Salesforce Maps Base Objects


Question No. 3

A Salesforce Maps implementation partner is meeting with a prospect that already uses a legacy mapping solution for the Sales Team and wants to replace it with Salesforce Maps. What is the best action the implementation partner take?

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Correct Answer: A

Salesforce Maps is a powerful tool that supports field sales operations from top to bottom. It combines geographical data with CRM data, including critical features such as territory management, route optimization, geolocation tracking, and data visualization. To replace a legacy mapping solution with Salesforce Maps, the best action for an implementation partner is to transform the customer's business processes and capture new requirements to implement in Salesforce Maps. This way, the partner can leverage the full potential of Salesforce Maps and tailor it to the customer's specific needs and goals. The partner can also help the customer with the implementation process, such as assessing the current sales operations, defining the records and fields for the datasets, creating and publishing alignments, and controlling access to datasets and alignments. The partner can also provide training and support for the customer to ensure a smooth transition and user adoption.Reference:Ultimate Guide to Salesforce Maps: How to Use & Implementation,Implementing Salesforce Maps Territory Planning,Best Sales Mapping Software | Salesforce Maps - Salesforce.com US,Salesforce Maps Configuration | Salesforce Trailhead,Discover Salesforce Maps | Salesforce Trailhead


Question No. 4

What are two common reasons why a new account marker layer would display an error for "bad addresses?"

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Correct Answer: A, B

A new account marker layer may display an error for ''bad addresses'' if the address on the account record is unknown or invalid, or if the base object has not been configured correctly. A bad address means that the record failed to plot on the map, and it can affect the accuracy and completeness of the data visualization. To fix this issue, the user can either drop a pin on the map to manually set the location of the record, or clear the coordinates and set the verified location by dragging the marker. The user can also check the base object configuration under Installed Package | Configure | Base Objects and make sure the address fields are mapped correctly.Reference:How to handle Maps bad addresses,Drop a pin for bad addresses in Maps,Salesforce Maps Base Objects


Question No. 5

A Sales Management team has asked their Salesforce admin to develop a weekly report showing the total mileage driven by each Sales Rep on their team. Assuming the Reps have Live Tracking turned on during their normal work day, which object contains the distance driven in a day?

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Correct Answer: A

Salesforce Maps Live Tracking allows users to track the live and historical locations of vehicles, equipment, and users in the field. To generate reports on the distance driven by each sales rep, the admin needs to use the Maps Live Asset Daily Summary object. This object contains the summary data for each asset, such as the total distance, duration, and fuel consumption for a given day. The admin can create a report on this object and group it by the asset name or driver name to see the total mileage driven by each sales rep on their team. The other objects are not suitable for this purpose, because they either contain the individual events for each asset, such as stops, speeding, and safety incidents (Maps Live Asset Daily Summary Event), the driver information for each asset (Maps Live Driver), or the trip information for each asset, such as the start and end locations, distance, and duration (Maps Live Daily Trip).Reference:Salesforce Maps Live: Getting Started Guide,Create Live Daily Summary Configuration in Salesforce Maps,Get to Know Salesforce Maps Unit | Salesforce Trailhead


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