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Salesforce Certified Sales Representative
Last Updated: Oct 4, 2024
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126 Questions and Answers for the Salesforce Salesforce-Sales-Representative exam
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Salesforce Certified Sales Representative Syllabus
- Gain customer commitment and close formal contract/ Demonstrate thought leadership and build credibility to shift the customer's thinking
- Measure the risks and opportunities associated with a business deal/ Nurture relationships and drive product adoption to maximize value for the customer
- Identify the post-sales customer journey/ Leverage multiple touchpoints to build prospect interest and align on why a solution meets their needs
- Calculate sales quota attainability based on account, territory, and prospect insights/ Identify and remove all challenges to finalize the deal
- Analyze pipeline health insights ensuring data integrity to improve customer relevance/ Assess forecast accuracy to drive opportunity consistency
- Develop business relationships and build partnerships with key roles and personas/ Explain key inputs that drive the forecasting process
- Identify how to qualify a prospect and when to move to the next stage of the sales process/ Identify the actions needed to book and fulfill orders
- Develop and present the value proposition of a solution based on customer needs/ Explain pipe progression and stage velocity