C_C4H320_34: SAP Certified Application Associate - SAP Commerce Cloud Business User
SAP C_C4H320_34 Exam
SAP Certified Application Associate - SAP Commerce Cloud Business User
Last Updated: Jul 1, 2024
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SAP Certified Application Associate - SAP Commerce Cloud Business User Syllabus
Commerce: This topic encompasses the standard functionalities of Search and Navigation, Adaptive Search, pricing, shopping cart handling, checkout types, promotions, coupons, and B2B commerce.
Essential Foundations: It explains the features and typical use of Cron Jobs, ImpEx, workflow management, and validation framework in Backoffice.
Web Content Management: This topic describes the data structure, features, and functionalities, and graphical user interface of web content management. It also introduces the personalization module and the Composable Storefront.
Product Content Management: The topic introduces product modeling and catalog management. It explains the concept of product variants, categorization, classification, media management, and product management.
Order Management and Customer Support: It introduces the features of the basic order management extensions and order management services module. Moreover, it focuses on the customer support functionalities via Assisted Service Mode (ASM) and the customer support cockpit in Backoffice.
Integrations: This topic describes the standard internal tools to integrate SAP Commerce Cloud, as well as the external integration solutions.