Most Recent SAP C_C4H51_2405 Exam Dumps

Prepare for the SAP Certified Associate - Implementation Consultant - SAP Service Cloud exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the SAP C_C4H51_2405 exam and achieve success.

The questions for C_C4H51_2405 were last updated on Mar 27, 2025.

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Question No. 1

What steps must you take to set up SAP Knowledge Central by NICE as your knowledge base? Note: There are 2 correct answers to this question.

ACreate a Web service with SAP Knowledge Central by NICE.

BCreate knowledge base articles in SAP Service Cloud.

CConfigure the relevant question in scoping.

DCreate a validation rule.

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Correct Answer: A, C

Question No. 2

Which object can be used within ticket creation to automatically determine the registered product?

AProduct

BCustomer

CInstallation point

DWarranty

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Correct Answer: C

Question No. 3

You are configuring SAP Service Cloud to automatically create tickets from Facebook posts and assign them to the social media support team. Which features of SAP Service Cloud can help with this?

Note: There are 2 correct answers to this question.

AScoping in the Configuration Workbench

BSocial media channel configuration

CApproval process for social media import run

DWork distribution

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Correct Answer: B, D

Question No. 4

Which settings can you control for the email channel setup? Note: There are 3 correct answers to this question.

ATicket type

BChannel direction

CNotification type

DMashup service

EChannel type

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Correct Answer: B, C, E

Question No. 5

Which tools can you use to create new accounts in SAP Service Cloud? Note: There are 2 correct answers to this question.

AData Workbench

BWorkflow rules

CMass Change Account Data

DManual migration

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Correct Answer: A, C

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