Scaled Agile SAFe-APM Exam Actual Questions

Time criticality is one key component of Cost of Delay (CoD), which is the money or value that will be lost by delaying or not doing a job for a specific time period relative to other jobs. Time criticality reflects the urgency or sensitivity of a job to time, and how its value changes over time. For example, a job that has a fixed deadline, a seasonal demand, or a high risk of obsolescence has a high time criticality, and its CoD increases rapidly as time passes. A job that has a stable demand, a low risk of competition, or a long-term benefit has a low time criticality, and its CoD increases slowly or remains constant over time.

WSJF: This article from the Scaled Agile Framework explains the concept and purpose of Weighted Shortest Job First (WSJF), which is a prioritization model that uses CoD and job duration to sequence jobs for maximum economic benefit. It also describes the four components of CoD: user or business value, time criticality, risk reduction and/or opportunity enablement, and job size.

Cost of Delay - Scaled Agile Framework: This article from the Scaled Agile Framework defines CoD as the numerator in WSJF prioritization, and provides some examples of how to estimate CoD for different types of jobs.

Personas are fictional characters that represent the ideal customers or users of a product or service. They help product teams understand and empathize with the needs, goals, and preferences of their target segments. Personas explain how the customers want to use the product by describing their behaviors, motivations, pain points, and expectations. Personas also help product teams design and deliver solutions that meet the customer needs and create value.

Personas: This article from the Scaled Agile Framework explains the concept and purpose of personas, and how they can be used in a SAFe context to support customer-centricity, design thinking, and lean UX.

What are Personas?: This article from Agile Alliance defines personas and describes their benefits and characteristics. It also provides some tips and examples on how to create and use personas effectively.

A value exchange pivot is a type of pivot that changes the way customers pay for the product or service, or the way the business generates revenue from the product or service. A value exchange pivot would indicate that customers want to pay in a different way, because it reflects a change in the customer preferences, behavior, or expectations regarding the payment method, frequency, or amount. For example, a business may pivot from a one-time purchase model to a subscription model, or from a fixed-price model to a pay-per-use model, based on the customer feedback and data.

Pivot: This article from the Scaled Agile Framework defines the concept and purpose of pivot, and how it helps to validate or invalidate the assumptions and hypotheses of a product or service using experiments and feedback.

The 10 Types of Startup Pivots: This article from Forbes provides an overview of the 10 types of startup pivots, and how they can help entrepreneurs adapt and innovate in response to the market and customer needs. It also provides some examples of successful pivots by well-known companies.

According to the SAFe Agile Product Management APM (6.0) documents and learning resources, innovation context type refers to the level of uncertainty and risk associated with the innovation. There are four types of innovation context: portfolio, solution, feature, and business agility. Solution context type is the most complex and uncertain type, as it involves creating integrated, end-to-end products and service offerings that solve complex market problems across trains. Solution context type requires a high degree of collaboration and alignment among multiple teams and stakeholders, as well as frequent experimentation and validation of assumptions.

SAFe Innovation Framework for Lean Enterprises: What to Know

Solution Context - Scaled Agile Framework

According to the SAFe Agile Product Management APM (6.0) documents and learning resources, the Product Manager is responsible for defining and communicating the product vision and roadmap to the Agile Release Train (ART) during PI Planning. The product vision describes the future state of the product and the value it will deliver to the customers and the enterprise. The roadmap outlines the features and enablers that will realize the vision over time. The Product Manager also presents the top 10 features for the upcoming Program Increment (PI) and their priorities based on the Weighted Shortest Job First (WSJF) method.

Agile Product Management - Scaled Agile Framework

Product and Solution Management - Scaled Agile Framework

PI Planning - Scaled Agile Framework

WSJF - Scaled Agile Framework