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Certified Implementation Specialist-Event Management
Last Updated: Oct 4, 2024
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92 Questions and Answers for the ServiceNow CIS-EM exam
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ServiceNow Certified Implementation Specialist-Event Management Syllabus
- Event Management key features and capabilities/ Configure a monitoring connector
- Alert impact profile/ IT Operations Management (ITOM) solution
- Alert grouping (correlation rules, alert aggregation)/ Event Management Overview
- Event Management process flow/ Event Management architecture and CMDB
- Define customer challenges/ Common Service Data Model
- Identify event sources/ Architecture and Discovery/ Install a MID server
- Alerts process flow/ Graphical user interfaces/ Event Configuration and Use
- Discovery and MID server architecture/ Alert defined/ The monitoring process