In your environment, no alert CMDB, automated, or text based grouping is occurring. What is most likely the problem?
The additional information field is a JSON string that gives more information about an event. An example of a supported JSON string is:
In order for SNMP trap notifications to appear in ServiceNow as events, what option must be enabled in the required MID server?
What event will cause Agent Client Collector self-monitoring to pause data collection?
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