Most Recent ServiceNow CIS-FSM Exam Questions & Answers

Prepare for the ServiceNow Certified Implementation Specialist - Field Service Management exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the ServiceNow CIS-FSM exam and achieve success.

The questions for CIS-FSM were last updated on Jan 19, 2025.

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Question No. 1

What state must a work order request be in to set dependencies for work order tasks?

ADraft

BApproved

CQualified

DWaiting Approval

EAwaiting Qualification

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Correct Answer: E

Question No. 2

Map page markers, map filters, and map data are key components of what?

ATerritory Management

BGeolocation

CDispatcher Workspace

DAdvanced Map Pages

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Correct Answer: C

Question No. 3

Which reasons can field agents provide when rejecting tasks that were assigned to them? (Choose two.)

AType of work not preferred

BSkills mismatch

CNot a preferred customer

DParts unavailable

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Correct Answer: B, D

Question No. 4

Where can you control the maximum number of tasks that can be selected when manually running dynamic scheduling?

AField service assignment configuration

BDynamic scheduling system properties

CCentral dispatch configuration

DDynamic scheduling configuration

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Correct Answer: D

Question No. 5

What does it mean when you set a work order task as an upstream task?

AThe downstream task must he approved before completing an upstream task

BThe task must he completed before any downstream tasks can be started

CThe task is dependent on another work order request

DThe task cannot he started until any upstream tasks have been completed

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Correct Answer: B

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