Most Recent ServiceNow CIS-FSM Exam Questions & Answers

Prepare for the ServiceNow Certified Implementation Specialist - Field Service Management exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the ServiceNow CIS-FSM exam and achieve success.

The questions for CIS-FSM were last updated on Dec 21, 2024.

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Question No. 1

What does it mean when you set a work order task as an upstream task?

AThe downstream task must he approved before completing an upstream task

BThe task must he completed before any downstream tasks can be started

CThe task is dependent on another work order request

DThe task cannot he started until any upstream tasks have been completed

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Correct Answer: B

Question No. 2

When configuring an appointment booking record producer, what must be enabled in order to display the appointment selection widget on the record producer?

AWork order templates

BAppointment booking service

CAppointment booking variable set

DCatalog definition

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Correct Answer: C

Question No. 3

Reactive, Planned, and Predictive are examples of what?

AWork order templates

BField service products

CField service models

DServiceNow maturity levels

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Correct Answer: C

Question No. 4

Which ServiceNow integrations for Field Service Management (FSM) are available? (Choose two.)

AFSIVI integration with Project Portfolio Management (PPM)

BWork Order Management integration

CAsset Management integration

DOutlook Calendar Integration

ECustomer Service Management (CSM) Integration

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Correct Answer: A, E

Question No. 5

Where can dispatchers view the location history of field agents to track and review their activities over a historical period?

AAgent Location History Map

BTerritory Management

CDispatch Map

DMy Dispatch Queue

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Correct Answer: A

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