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Certified Implementation Specialist - Hardware Asset Management
Last Updated: Oct 2, 2024
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184 Questions and Answers for the ServiceNow CIS-HAM exam
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ServiceNow Certified Implementation Specialist - Hardware Asset Management Syllabus
- Implementing hardware asset management in ServiceNow - ITSM Asset Management and Hardware Asset Management (HAM)
- Hardware asset lifecycle, stages, and components/ IT Asset Management Overview & Fundamentals
- Key components of hardware contract financials/ Core IT asset management terminology, concepts, and goals
- Implementing hardware asset management/ Understand IT Cost Management
- Application Introduction and Recommended Practices/ ServiceNow hardware model Content Service
- Extending asset management and configuration management/ Managing hardware assets and CIs
- Implementing Hardware Asset Management in ServiceNow/ Hardware Discovery and Normalization
- Generating asset reports for IT Asset Management/ Automating stock management in ITSM Asset Management and HAM
- Data Integrity - Attributes and Data Sources/ Automating hardware asset lifecycle with HAM
- Creating hardware assets and CIs/ Automating asset population into ServiceNow
- Automating asset inventory with HAM/ Operational Integration of IT Asset Management Processes
- Asset management vs. configuration management/ Managing inventory and stock