Most Recent ServiceNow CIS-HR Exam Questions & Answers

Prepare for the ServiceNow Certified Implementation Specialist - Human Resources exam with our extensive collection of questions and answers. These practice Q&A are updated according to the latest syllabus, providing you with the tools needed to review and test your knowledge.

QA4Exam focus on the latest syllabus and exam objectives, our practice Q&A are designed to help you identify key topics and solidify your understanding. By focusing on the core curriculum, These Questions & Answers helps you cover all the essential topics, ensuring you're well-prepared for every section of the exam. Each question comes with a detailed explanation, offering valuable insights and helping you to learn from your mistakes. Whether you're looking to assess your progress or dive deeper into complex topics, our updated Q&A will provide the support you need to confidently approach the ServiceNow CIS-HR exam and achieve success.

The questions for CIS-HR were last updated on Jan 19, 2025.

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Question No. 1

HR Profiles may be created for multiple employees using conditions and criteria in which module?

ACreate Human Resources Profile

BCreate new Case

CGenerate HR Profiles

DBulk Cases

Show Answer

Correct Answer: C

https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/t_GenHRProfile.html

Question No. 2

If a knowledge base and its articles have no user criteria selected, a user without a role can do what?

Aread and contribute articles

Bread articles, but not contribute

Ccan neither read nor contribute articles

Dcontribute, but not read articles

Show Answer

Correct Answer: C

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge-management/task/t_SelectUserCriteria.html

Question No. 3

If an HR Services needs to be accessible to employees on the Employee Service Center, what field must be completed on the HR Service?

AChecklist

BFulfiller Instructions

CLifecycle Event type

DRecord Producer

Show Answer

Correct Answer: D

https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/configure-hr-service.html

Question No. 4

What are the advantages of removing the HR Admin role from the system Admin role after the HR Implementation tasks have been completed? (Choose two.)

AThis ensures that HR has control over further HR configurations.

BThe HR Admin role should remain a part of the system Admin role.

CThis ensures that confidential HR data is only accessible to users with an HR role.

DIt is not necessary because the system Admin always has access to all HR data.

Show Answer

Correct Answer: A, C

https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/t_HRRemoveAdminRole.html

Question No. 5

What do Client Roles define?

AGroups for the customer's clients.

BRoles that come into force if user uses a browser client.

CNamed roles (eg VP of Operations, SVP Sales) for a customer's clients.

DAccess for new hires, employees, alumni, contingent, and contract workers.

Show Answer

Correct Answer: D

https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/c_ClientRoles.html

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