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Vlocity Certified Communications Order Management Developer Exam
Last Updated: Oct 3, 2024
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Vlocity Certified Communications Order Management Developer Exam Syllabus
- Vlocity Order Management (OM) Overview: This section covers the core concepts of Vlocity Order Management, including its architecture, key components, and functionalities.
- Order Capture: This section covers how to create and configure order capture processes using Vlocity components.
- Data Model and Business Objects: It covers the Vlocity data model, including standard and custom objects, and how to work with them to manage order data.
- Entitlement and Product Catalog (EPC): This section covers how to use EPC to define products, services, and entitlements within Vlocity.
- Order Management Workflows: This section covers how to create and manage workflows to automate order processing tasks in Vlocity.
- Order Orchestration: This section covers how to orchestrate order fulfillment across different systems using Vlocity.
- Omni-Channel Order Management: It focuses on how to use Vlocity to manage orders across different channels, such as web, mobile, and social media.
- Reporting and Analytics: This section covers how to generate reports and analyze order data using Vlocity.