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A company uses Secure Email Gateway to provide email access to its mobile devices and uses Exchange 20VT6 as its email infrastructure.
Today the VMware Workspace ONE UEM administrator received a report that all newly enrolled devices (iOS and Android) were unable to receive email After speaking with some end users, the administrator found previously enrolled devices were still able to receive email on their mobile devices. The users who reported this issue are able to access their email through Outlook Web Access (OWA) on their computers.
Which statement describes the possible root cause of this issue?
The possible root cause of this issue is that the Secure Email Gateway server is unable to connect to the Exchange server. This could be due to network issues, firewall settings, or authentication problems. If the Secure Email Gateway server cannot communicate with the Exchange server, it will not be able to deliver email to the newly enrolled devices. The previously enrolled devices may still be able to receive email because they have cached credentials or sessions with the Exchange server. The users who reported this issue are able to access their email through OWA on their computers because OWA does not rely on the Secure Email Gateway server.
An administrator has mistakenly selected the prevent re-enrollment option when enterprise wiping a device that was intended to be re-enrolled. The administrator needs to remove this block and ensure that users are successful when they re-attempt enrollment
Which console page should be used to meet these goals?
Upon deploying a fresh Unified Access Gateway via the OVF template, the administrator sees the following:
Refer to the exhibit.
The administrator would like to avoid running the VAMI command and reconfiguring the network Which other option to remediate this error message is possible?
The following error is seen on the AirWatch Cloud Connector (ACC) logging:
Which connectivity should be investigated to restore ACC functionality?
Refer to the exhibit- An IT administrator tried to start a remote session using Workspace ONE Assist but received this request timeout error:
What might be the root cause of this issue"?
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